Never lose another job to a missed call — OtterSwim AI

OtterSwim AI is the always-on front desk for contractors. It texts back every missed call and web lead in seconds, keeps your Google reviews handled, and only hands you what actually needs you — fully set up and managed for you. Serving the NC Triangle and beyond.

The 7 PM Office

The jobs went fine. The phone didn't. Three missed calls today — one of them was a job.

The Stream

Control the flow: every missed call gets a text back in seconds, while they're still deciding who to hire.

The Workshop

Reviews answered, inboxes sorted, follow-ups chased — every message waits for your approval before it sends.

The Control Room

Leads caught, jobs booked, what it cost — in plain English.

The Quiet Jobsite

Done-for-you automation for home-service contractors. Catch $249 · Catch + Grow $549 · Command $999, month-to-month.

Book a free 15-minute automation audit or email hello@otterswim.app.

OtterSwim AI otter mascot — soft clay 3D rendering of the logo
OtterSwim AI — Control the Flow

Done-for-you AI for contractors

The always-on front desk for your shop.

You just flew through it: the missed call, the stream that catches it, the workshop that drafts, the control room that reports, the quiet jobsite. Here's the plain-English version — what we do, how it works, and why we built it.

< 60s first text-back to a missed call or web lead
Approve-first — nothing posts in your name unseen
Built-in TCPA · CAN-SPAM · A2P compliance
Month-to-month — no lock-in, cancel anytime

What we do

Three systems that catch the work you're missing

The leads you lose aren't the ones you quote and lose — they're the ones that come in at 6pm while the crew's on a job. OtterSwim AI plugs those leaks, done-for-you.

The wedge

Missed-call text-back & lead follow-up

The second a call goes unanswered or a web form comes in, the customer gets a personal text in seconds. AI asks the qualifying questions and nurtures until they reply or go cold — anything it's unsure of gets handed straight to you.

→ The lead who'd have called the next guy is texting you back.
Reputation

Review autopilot

Auto-detects every new Google & Facebook review and drafts an on-brand reply for your one-tap approval — plus sends review requests to recent customers and flags any sentiment drop, so a bad review never sits public and unanswered.

→ Your rating climbs, and nothing posts in your name unless you approve it.
Inbox

Inbox triage

Sorts incoming email, drafts replies to routine stuff (quotes, scheduling, suppliers) for your approval, and surfaces a short daily list of only what needs the owner's eyes.

→ 10 minutes a day instead of an hour — and nothing important buried.
Compliance, handled. TCPA consent & quiet hours, CAN-SPAM footers, A2P 10DLC carrier registration, and review-platform rules — built in from day one, because getting the texting side wrong is the real risk. It's the part most "automation guys" skip — and the part that gets you fined.

How it works

Done for you, not another tool to learn

You don't set anything up. We build it, test it on your line, and hand you something that's already working.

1

Onboard

Quick access to your Google profile, inbox, and number, plus your brand voice and service list. That's your whole lift.

2

We build & register

We clone the system onto your business and submit carrier registration. The non-texting loops (reviews, inbox) start working right away.

3

Go live

The texting turns on the day carrier registration clears. You approve, we run and monitor it — with a runbook and a weekly report.

Straight talk on timing: the build takes about a week, but business texting has to clear carrier registration (A2P 10DLC) first — typically 2–3 weeks. So we turn on reviews and inbox immediately and switch the texts on the day it's approved. Your guarantee clock starts on go-live, not signing.

The math

One recovered job pays for months

You don't need a leap of faith — you need the numbers to clear the cost. They do, fast.

$490–$1,650typical value of one recovered service or replacement job
< 60sfirst text-back to a missed call or web lead
~1 job / mocovers your plan — everything after is upside

Before

6:10pm — a call comes in while the crew's on a job. It rings out to voicemail. By morning they've booked whoever answered first.

With OtterSwim AI

Same call goes unanswered → the caller gets a personal text in under a minute, the AI captures the job details, and the owner picks it up. The job stays yours instead of going to the next company on Google.

Figures are illustrative market ranges, not a performance promise. Verified client results will be published here as they come in — until then, the First-Job Guarantee carries the risk, not you.

Why we do it

Built by a contractor, not a software company

OtterSwim AI comes out of a working residential renovation shop in Raleigh — we lived the 6pm missed call before we automated it.

We've been the one on the ladder

Our founder runs crews in the NC Triangle. The lead that slips away while you're mid-job isn't a statistic to us — it's the reason this exists. The goal is simple: owners home for dinner, phones handled, nothing leaking.

Approval-first, always

We don't believe AI should speak as you without you. Every review reply and drafted message waits for your one-tap approval. The AI answers fast at 6pm when you can't — then hands the real conversation to you.

Straight answers over sales

We only take a few shops at a time and we'd rather say "not yet" than sell you something that doesn't pencil out. If the numbers don't clear the cost for your shop, we'll tell you straight on the call.

Honest fit

Is this for you?

We'd rather you self-select than waste a demo.

A great fit if you…

  • Miss calls after hours or while you're on the job
  • Run 1+ trucks with steady, real inbound call volume
  • Want it done-for-you, not another dashboard to learn
  • Care about your Google rating and lost leads

Probably not yet if you…

  • Want a $99 DIY tool to wire up yourself
  • Have near-zero call or lead volume right now
  • Expect AI to replace your whole sales process
  • Aren't willing to approve review replies early on
If that's you, we'll say so on the call — no hard sell.

Pricing

Simple, month-to-month plans

Pick where to start. Setup is a one-time fee; the monthly is cancel-anytime. Every plan includes carrier registration and compliance.

Catch

$249/mo
+ $300 one-time setup · Solo & 1–2 truck shops who lose jobs to voicemail
  • Missed-call text-back
  • Instant web-lead response
  • Number setup + A2P registration handled
  • Your services, hours & pricing scripted in
  • Month-to-month
Start with Catch
Most popular

Catch + Grow

$549/mo
+ $500 one-time setup · Established shops who want to grow rating and booked jobs
  • Everything in Catch
  • Review autopilot (draft & approve)
  • Automatic review requests
  • Multi-touch nurture that chases cold leads for weeks
  • Month-to-month
Get Catch + Grow

Command

$999/mo
+ $750 one-time setup · $1M+ shops, or an office manager who wants the whole front office on autopilot
  • Everything in Catch + Grow
  • Inbox triage (sorted + drafted)
  • Priority same-day support
  • Monthly performance-review call
  • Quarterly script & offer tune-up
Go Command

The First-Job Guarantee

If OtterSwim AI doesn't catch and hand you at least one real, booked lead in your first 30 days after go-live, your setup fee is refunded and month one is free. Month-to-month, cancel anytime — a bounded promise, not vague ROI.

Book a free audit

Prices in USD. Carrier/messaging pass-through fees are shown transparently at onboarding. No lock-in, cancel anytime.

Straight answers

Questions contractors actually ask

Isn't this expensive?

Let's do the math instead. If a booked job is worth hundreds to thousands of dollars and you miss several calls a week, catching even one more a month more than covers the plan. You see it running live on the demo first — and if the numbers don't clear the cost for your shop, we'll tell you straight. We'd rather lose the sale than sell you something that doesn't pencil out.

I don't trust AI talking to my customers.

Fair — and that's exactly how OtterSwim AI is built. Nothing posts in your name on the review side without your approval, and the text-back is a simple, human "Sorry we missed you — how can we help?", not a bot pretending to be you. You set the tone and read every message before it ever goes live. The AI answers fast at 6pm when you can't, then hands the real conversation to you.

I already have GoHighLevel.

Good — that means you already believe in this. Two honest things: most GHL accounts never get fully set up, so they sit half-built; and GHL is a toolbox, not a done system. OtterSwim AI builds and runs it for you — inside your GoHighLevel or alongside it. If yours is already dialed in, you don't need us. If it's sitting half-done like most, that's exactly what we fix.

I get all my leads from word of mouth.

That's a strength, not a reason to skip this. When a neighbor refers you, that person is ready to book — and if they call while you're on a job and you don't get back fast, you didn't just lose a lead, you made your referral source look bad. This makes sure every referral gets an instant response and every happy customer gets asked for a review. It feeds the exact engine you already trust.

How do I know it actually works?

Book the demo and watch it catch a real lead live — a working dashboard and real review flow, not slides. And the First-Job Guarantee means if it doesn't hand you a booked lead in your first 30 days after go-live, your setup fee is refunded and month one is free.

How fast is it live?

The build takes about a week. The texting side has to clear carrier registration first, which usually takes 2–3 weeks — so we start the reviews and inbox loops immediately and switch the texts on the day it's approved. Your First-Job Guarantee clock only starts once you're fully live.

Free automation audit

Stop losing jobs to voicemail.

Grab a 15-minute slot. We'll walk your setup, show the system live, and give you a straight answer on what it'd catch for your shop — no pressure, no obligation. Emailing instead? Tell us your trade and what happens to a call you can't take right now, and we'll come prepared.